A technical post for you, courtesy of Tom Taylor from Brighton, who called us last week about problems he was having installing the Aten UC232a converter on his Win 7 machine. Whilst we have not experienced any issues with our Win 7 machines here (64 bit version), I did try an install on the phone with Tom and came across some strange behaviour.
The standard manufacturer supplied drivers, which work from XP through to Win 7 are here , but Tom also sourced some alternate drivers through a forum post, which are here.
Thanks again Tom for your assistance – we’re never to proud to accept help!
I’ve been looking high and low for a driver to work with Windows Home Server 2011. The alternative driver above works a treat. No idea where you sourced it from but thanks!
Jon
We are here to serve Jon, a bit like your Windows Home server. Tom has to take credit for this but glad it’s done the trick.
a thousand Thank-you’s.
The alternative drivers worked for windows 2008 server 64bit.
been searching for a couple of days and now is finally working.
Thanks. Works a treat on Windows 8 64-bit Platform
Worked for me too on Windows 8 64-bit platform.
Thanks !
Hi guys,
I installed ATEN’s own driver for the UC232A on my Windows 7 (64 bit) PC but it does not work. It did work perfectly on my previous Windows XP PC.
I’d like to try the alternative driver provided in this blog bur it does not contain a setup program so I wonder: how should this driver be installed ? Manually (how) ?
TIA
/Ed
Hi Ed and sorry for not seeing your comment earlier – we get a lot of spam to the blog and things sometimes get lost.
You need to uninstall the device completely and then plug it into a different USB port on your machine.
When it wants to install a driver, point it an the contents of the unzipped folder containing the alternate drivers – it it will be nfo file I think, and should then install the alternate driver.
Let me know how you get on but probably best ot email instead waring(at)xta.co.uk,
Cheers,
Waring
Hi Admin,
It’s work for my win7 tonight after failed over and over. I will try to connect the console port on N5K tomorrow. Many thanks.
regards,
aris
I’m trying to run this on 64bit Windows 7 as well and it doesn’t work for us. Same bridge works fine on XP, Windows 8. Unable to test on 32bit windows 7.
Can we please take a look at this?
Hi Derek and firstly so sorry for not seeing this before now – did you email us as well and have we discussed the problem you’re seeing?
Is it the USB converter that’s not playing with 64 bit Windows 7?
I took delivery of my new machine last month and it’s Win7-64 and I have to say it’s not had any issues with the Aten interface. Now, I realise this information doesn’t really help you much, but can you tell me more about what the problem is? Will it just not install at all or are you having problems with AudioCore?
Please email me instead as this comments section on the site does get neglected form time to time!
My email is waring(a)xta.co.uk (subs the (a) for @ of course.
Best regards,
Waring
The alternate driver even works on windows 10!! Thanks heaps for saving me so much time.
Kind regards,
Gavin
I have a problem to connect to a usb to serial to a plc hardware device, I use dosbox software. At first the connection was okay but not long after the connection was lost. What is the solution? thank you
Hi there – I can’t really assist with your hardware problem as it’s not one of our units and you’ve not indicated the USB adapter you use. The one we recommend for use with our equipment is the Aten UC232a which you can buy from amazon quite cheaply. We have found these to be very reliable and Aten are excellent at keeping drivers up to date on their website. Hope this is of some help!